Return / Refund Policy

It matters to our team that you are 100% satisfied with your order from our Washington ranch.  

As such, we invite you to connect with us via email at the.team@ramsteadranch.com in the event of any unexpected dissatisfaction with your purchase.

Due to the nature of the frozen, perishable product that we ship, we cannot accept product returns on frozen meats.

Refund requests will be evaluated and considered on a case by case basis.  

Please help us evaluate your requests by including photos of the product in question when you contact us.  Thank You!