Terms of Service

Last updated: March 2026

Interpretation & Definitions

In these Terms of Service, the following capitalized terms have these meanings:

• "Company" (also referred to as "we," "us," or "our") refers to Ramstead Ranch, located at 990 Dennis Rd., Ione, WA 99139.
• "Website" refers to ramsteadranch.com, operated by the Company.
• "Service" refers to the Website and all related services provided by the Company.
• "Goods" refers to the products offered for sale on the Website, including but not limited to grass-fed beef, pasture-raised pork, chicken, lamb, bison, and related products.
• "Account" refers to a unique account created for you to access our Service.
• "You" (also referred to as "your") refers to the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.
• "Device" refers to any device that can access the Service, such as a computer, cell phone, or digital tablet.

Acknowledgment

These Terms of Service govern your use of the Ramstead Ranch website and constitute an agreement between you and the Company. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not access or use the Service.

You represent that you are at least 18 years of age. The Company does not permit those under 18 to use the Service.

Your use of the Service is also governed by our Privacy Policy, which describes our practices regarding the collection and use of your personal information.

Placing Orders

By placing an order through our Website, you agree to provide accurate and complete order information. You also consent to receive SMS or email updates from Ramstead Ranch regarding your purchase, including order confirmations, shipping notifications, and delivery updates.

User Information & Payment

You are required to provide current, complete, and accurate billing and account information for all purchases made through our Website. You warrant that you have the legal right to use any credit card or payment method submitted in connection with any order.

By submitting payment information, you authorize us to share that information with third-party payment processors (such as Stripe) for the purpose of completing your transaction.

Order Cancellation

Ramstead Ranch reserves the right to cancel any order at our sole discretion, including but not limited to cases where product availability has changed, pricing errors are identified, or fraud is suspected.

Due to the perishable nature of our products, orders cannot be cancelled by the customer once they have been shipped. If you need to make changes to your order, please contact us as soon as possible before shipment.

Availability & Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time and to correct any errors in pricing or product descriptions on our Website.

If the price of an item changes after you have placed your order but before it has shipped, we will notify you and give you the option to confirm or cancel your order at the updated price.

Payments & Subscriptions

We accept payment via major credit cards (Visa, MasterCard, American Express, Discover) and other payment methods as displayed at checkout.

Ramstead Ranch offers a Subscribe & Save program that allows you to schedule recurring deliveries. By enrolling, you authorize us to charge your selected payment method on a recurring basis at the agreed-upon interval. You may modify or cancel your subscription at any time by logging into your account or contacting us directly.

Return Policy

Due to the perishable nature of our products, we cannot accept product returns. If you receive a damaged or incorrect order, please contact us within 48 hours of delivery and we will work with you to resolve the issue promptly.

User Accounts

When you create an account with us, you must provide accurate and complete information and keep it up to date. You are responsible for safeguarding your account password and for any activity that occurs under your account.

You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.

Feedback

If you provide us with any feedback, suggestions, or ideas regarding our products or services, you agree that we may use such feedback without restriction or obligation to you. We appreciate your input and use it to continually improve our offerings.

Links to Third-Party Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by Ramstead Ranch. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service. Upon termination, your right to use the Service will cease immediately.

Limitation of Liability

To the maximum extent permitted by applicable law, Ramstead Ranch shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of the Service.

In no event shall the Company's total liability exceed the amount you have paid to us in the twelve (12) months preceding the event giving rise to the claim.

Disclaimer

The Service and all Goods are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

SMS / Text Messaging Terms

By providing your phone number and opting in, you consent to receive text messages from Ramstead Ranch related to your orders, promotions, and account updates. Message and data rates may apply. Message frequency varies.

You may opt out at any time by texting STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive text messages from us unless you re-subscribe. For help, text HELP or contact us at (509) 596-1203.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law provisions.

Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide notice prior to the new terms taking effect. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us: